for VET Sector
Managing the operations of an RTO is not for the faint-hearted. The goal is to have everything running efficiently and effectively. The secret is understanding systems and their impact on operations so that an improvement is permanent.
Response to Standards
See my response to the draft Standards. It will be a big year. ASQA is modifying the focus of audits, and RTOs must examine their quality and compliance practices to be ready for this brave new world.